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Case Planners - Aboriginal & Torres Strait Islander Specialist

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Date: 24-Jan-2019

Location: Parklea, NSW, AU, 2768

Company: Broadspectrum

About Us:
Thanks to a newly awarded contract by the Department of Corrective Services, New South Wales, the MTC-Broadspectrum Joint Venture is an exciting new enterprise, delivering correctional services to the Parklea Correctional Centre in Western Sydney. As part of the Broadspectrum family, we are one of the most diverse and inclusive employers. We promote flexible work options, a healthy work-life balance and sponsor a number of diversity and inclusion programs within our business.
About the role:
The Case Planner provides high-quality case management services and support, tailored to the specific needs of individual inmates at the Parklea Correctional Centre (PCC). By providing effective and thorough case planning, MTC-Broadspectrum increases the chances of positively changing inmates’ lives and creating better outcomes for them, the community and the State.
What’s in it for you?

  • An excellent opportunity to ‘give back’ to our community in a rewarding way and change peoples’ lives
  • Support, lead, mentor and develop people in their careers
  • Be a member of a highly motivated, diverse team with a focus on excellence
  • Ongoing career development and learning opportunities
  • Long term stable employment with an attractive remuneration package

Our people chose to align themselves with us because of the breadth of services we offer and therefore the diverse career opportunities that our people can access. We promote a collaborative culture which is underpinned by constructive behaviours.
Skills & Experience:
You will ideally be skilled in delivering positive outcomes and results in a complex correctional environment. You will be an excellent people person with strong interpersonal skills, personal values that show a recognition that people can change and an ability to embrace diversity Candidates for this role should also:

  • Have experience in a similar role within a correctional, justice or institutional setting
  • Obtain appropriate security clearances from New South Wales Police and Correctional Services New South Wales
  • Meet the physical requirements of the role and pass a functional fitness and health assessment; due to the demands of the role, applicants who consume alcohol excessively, abuse prescription drugs or consume illicit substances are unsuitable
  • Obtain and maintain a First Aid accreditation in the form of a current Statement of Attainment for HLTAID003 Provide First Aid
  • Possess a qualification in psychology, social work or related field (desirable)
  • Complete a Certificate III in Correctional Practice and Certificate IV in Correctional Practice within the first 12 months of service in the role if not already achieved.

Skills and Personal attributes:

  • Judgment – Display sound judgment in responding to risks, threats and incidents, including reporting or escalating issues as required, and managing sensitive situations and information appropriately
  • Communication – Communicate verbally and in writing in a manner that is pro-social, appropriate for the audience, clear, thorough and effective
  • Interpersonal aptitude – Demonstrate empathy, cultural understanding and the abilities to connect, build appropriate relationships, influence, negotiate and navigate interpersonal differences with inmates, peers and others
  • Conflict and incident management – Accurately assess conflict and incident situations, make effective judgements, and apply knowledge of best practices and defined policies and procedures to de-escalate and manage conflicts and incidents
  • Resilience – Show adaptability, perseverance and courage in achieving required objectives under pressure and in the face of challenges
  • Accountability – Take ownership, pro-actively achieve objectives and continuously improve.

This is an Indigenous- identified position. Applicants must be of Aboriginal or Torres Strait Islander decent (pursuant to Section 14 (d) of the Anti-discrimination act. 

Broadspectrum respectfully acknowledges Indigenous Australians both past and present as the Traditional Owners and Custodians of the land on which we work. 
We acknowledge the importance of our people’s diverse experiences, talents and cultures that they bring to work with them each day. Embracing Diversity and Creating Inclusion is a key component of our Talent Management Strategy. The creation of a Diverse and Inclusive workforce is central to our ability to unlock potential and enhance our success, creating a high-performance business.
Position Reference Number: 103252